Preparing for your Cruise
Customer Service
- How do I access my BJ's Travel reservation?
- How can I get a copy of my reservation details (invoice)?
- What is Onboard Credit (OBC)?
- What do I need to do after booking my cruise?
- What if I need to make changes to my cruise reservation?
- How do I cancel my cruise?
Selecting your room
- What information do I need when booking my cruise?
- What should I consider when choosing a room?
- What is a guarantee room?
- Can I make changes to a guarantee room?
- How do I book multiple rooms?
- Do guests pay the same cruise fare when staying in the same room?
Choosing your cruise
- So many cruise lines - which one should I choose?
- Carnival Cruises Past Guests
- Celebrity Cruises Past Guests
- Disney Cruise Line Past Guests
- Holland America Line Past Guests
- Norwegian Cruise Line Past Guests
Preparing for your cruise
- How do I take action on my cancelled cruise?
- What can I expect when boarding my cruise?
- If I see a reduced price on my sailing will it apply to my reservation?
- Can I cancel if my itinerary is impacted?
- Should I cancel my cruise?
- How will I know if my cruise itinerary is impacted?
Life on board
- Should I purchase a beverage package from the cruise line?
- How much does it cost to buy a beverage package?
- Will I have cell phone and internet service while at sea?
- Are there medical services on board?
- What activities are available on board for toddlers, children, and teens?
- Are there laundry services on board?