Customer Service
- How can I get a copy of my reservation details (invoice)?
- How can I make payments on my reservation?
- What is Onboard Credit (OBC)?
- What do I need to do after booking my cruise?
- What if I need to make changes to my cruise reservation?
- How do I cancel my cruise?
- How do I book shore excursions through BJ's Travel?
- When will I receive confirmation for shore excursions booked through BJ's Travel?
- When will my card be charged for the "Book Now, Pay Later: No Deposit Required" promotion?
- When is my final payment due?
- What are the benefits of booking my next cruise while on board my cruise?
- What should I do after booking my next cruise while on board the ship?
- How can I redeem the future cruise vouchers I purchased while on board the ship?